Services

Ktec offers a full range of Server and Desktop Support services to handle projects that are short-term or long-term, on-site or off-site. Our experienced engineers have the business and process knowledge to make your business projects successful, allowing your internal IT resources to remain focused on their core responsibilities.

These services from Ktec provide opportunities for organisations to benefit from a collaborative IT outsourcing partnership and a flexible, modular approach as well as leveraging the business and process knowledge of our engineers.

Support

Ktec can provide support for many key areas that are necessary for the day-to-day running of an organisation including application development and support, centralised and decentralised computer operations, telecommunications, applications and user support, geographic information systems support and website support.

Ktec can take responsibility for analysing, developing, maintaining and supporting computer solutions for the entire organisation including internet and website initiatives. In addition, we can assist in the research and implementation of appropriate packaged software and provide software support to the network environment.

Operational

Our Operations Support Section is responsible for the provision of day-to-day support to the technology users ensuring maximum availability of hardware and software. Telecommunications services, including both voice and data communications, are also provided through the Operations group. Voice communications covers the full spectrum of Unified Communications, the telephone equipment, voice mail and telephone installations.

Trade-ins

Ktec supports many businesses that run mission-critical legacy systems. When it becomes necessary and cost-effective, Ktec can assist in upgrading these systems and trading back the upgraded equipment.